Soft (people) skills training
Soft skills training helps increase productivity, retention, and personal responsibility in the workforce. Research has found that 9 out of 10 reasons given for dismissal of employees are related to these skills. The State of Delaware has developed a series of Career Essential lessons (in pdf) that are helpful for businesses everywhere. Their training includes:
- Accepting others
- Accountability
- Anger management
- Appearance
- Attendance/leave
- Company policy
- Customer service
- Dependability
- Flexibility
- Follow Directions
- Honesty
- Personal Business
- Self-improvement
- Team player
- Time management
Click here to go to the website to download these modules
